Returns & Exchange Policy

Return or exchange requests must be raised within 7 days of delivery.

Product Condition

The product must be unused, undamaged and in original packaging with accessories where possible.

Wrong, Damaged or Faulty Items

A wrong, damaged or faulty item must be reported with order number and clear photos/videos where required.

Review Before Approval

The product will be reviewed before return or exchange approval. Approval is not automatic and depends on product condition, packaging and the reason for request.

Items That May Not Be Eligible

Used items, customer-damaged items, water-damaged items, tampered items, missing accessories or damaged packaging may not be eligible.

Change-of-Mind Requests

Change-of-mind returns may be limited depending on product category and condition.

Delivery Charges

Delivery charges may be non-refundable unless the issue is due to a wrong or damaged item from our side.

Approved COD Refunds

For approved COD refunds, refund may be processed through bank transfer, store credit, replacement or another available method agreed with the customer.

Support

For support, use the store contact form or official support channels.